COVID-19:Name Of Company Where 57 Of It’s Employees Tested Positive To Covid19 In Ibadan

The name of the company is ISON, a communication company and a subsidiary to MTN and Airtel customer service.

The Indian-owned company which is located at the second floor of the old Kingsway Building at Dugbe Ibadan was shut after 30 of its staffers tested positive from covid-19.

The whole floor of the company was shut while the affected staffers were moved to the isolation centre.

The corporate organisation in Ibadan Southwest Local Government Area of Oyo State whose fifty-seven members of its staff were tested positive to coronavirus has finally revealed itself as iSON Xperiences.

iSON Xperiences, a leading customer experience provider with a presence in 15 countries across Africa, and employing over 10,000 people, has reacted to the reports of some of its employees tested positive for COVID-19 in one of its centres in Ibadan, Oyo State.

In a statement, the management of the firm stated that those employees with suspected risks have undergone the necessary test and placed in isolation under the supervision of the Nigeria Centre for Disease Control (NCDC).

Part of the statement reads: “We operate Contact Centres and Customer Care processes from two Centres in Ibadan and one in Ilorin for leading Telecom Service Providers in Nigeria. iSON has implemented strict Covid-19 pandemic preventive measures including social distancing norms, Covid-19 awareness campaigns for employees, mandatory use of sanitizer and masks, temperature checks, general health check at the in-house clinic based on WHO guidelines.

“We have ensured Contact Centre services are available on a 24/7 basis with additional Work from Home Customer Service Advisors activated and maintained ‘Business as Usual’ for us as well as for our Customers”

“Important points with regards to our Nigeria operations – we have some of our employees who were detected positive for Covid-19 at one of our Centres in Ibadan.

“Employees with suspected risks have undergone the necessary test and placed in isolation under the supervision of the Nigeria Centre for Disease Control (NCDC). Together with the authorities, we will ensure the full return of our employees to good health for their eventual resumption back at work.

“As of now, our office premise is temporarily closed for thorough disinfection. We are focused on providing services in a safe and healthy environment, and taking the necessary proactive measures to minimize the spread

Governor Makinde urged members of the public to remain calm, saying the situation was under control.

“Intensified contact tracing has already commenced,” he said. “We will give an update on any additional measures that may need to be taken.”